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Systems Engineer for Identity and Access Management (IAM)

Tufts University

Tufts University

IT · Full-time
Posted on Friday, January 27, 2023


Tufts Technology Services (TTS) is a university-wide service organization committed to delivering technology solutions in support of Tufts’ mission of teaching, learning, research, innovation, and sustainability. With staff across all of Tufts’ campuses, as well as a 24x7 IT Service Desk, we collaborate with schools and divisions to meet the demands of a global, mobile community. We promote a collaborative, flexible work environment, embrace diversity and inclusion, and encourage personal and professional development. Learn more about TTS on our website.

What You'll Do

The Systems Engineer for Identity & Access Management (IAM) will assist in the development, implementation and operations of identity and access management products and tools which support identity lifecycle, authentication, authorization, and identity proofing users of our digital assets to ensure the most frictionless experience for our community.

Responsibilities include:

  • Participate in application architecture and design review, in ongoing support of a new identity management program
  • Sustain and support digital identity lifecycle solutions including LDAP and AD directories, central database/data warehouse of identity-related data, entitlement solutions, and the integrations that support these solutions
  • Provide technical support, troubleshooting, and monitoring of IAM systems
  • Partake in the planning, implementation, and standardization of the IAM solutions
  • Complete technical documentation for testing, training, troubleshooting, operating, and/or procedures for installation and maintenance
  • Manage, maintain, and monitor IAM application environment and tools; ensure the systems stay current and are running efficiently

What We're Looking For

Basic Requirements:

  • Skills and experience typically acquired through a Bachelor’s degree and 3+ years of experience in a professional environment
  • 3+ years programming with Python, Powershell, Perl
  • Knowledge of Windows and Linux systems (particularly RHEL) administration and TCP/IP networking
  • Ability to thrive in a rapid-paced environment and love new challenges, blending big picture with attention to detail
  • Proven experience assisting with the administration, support, and troubleshooting of IAM services:
    • Directory services (Active Directory, LDAP, Azure AD)
    • Authentication technologies (SAML, MFA, OAuth)
    • Orchestration, provisioning or synchronization services
    • Process automation using REST APIs
  • Strong organizational, analytical skills, and attention to detail are a vital part to the overall success of this position
  • Sound judgment to solve technical problems, self-organize, and self-manage
  • Ability to communicate technical information, in both written and oral form, to varying levels of the organization

Preferred Qualifications:

  • Deploying and administering Shibboleth and Grouper
  • Experience with containerized systems in a production environment.
  • Evaluating and implementing open-source solutions
  • Supporting Office 365, Teams, SharePoint, OneDrive, AD, Email, and Messaging/Collaboration infrastructure
  • Familiarity with Kafka producers and consumers
  • Web application administration running under Apache/Tomcat/Jetty
  • Experience with design thinking and other human centered design methodologies
  • Experience working in higher education environment

Special Work Schedule Requirements:

  • This is a remote position, and will be required to participate in on-call rotation
Tufts University is an equal opportunity employer.
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