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Director of Career Readiness and Job Placement
Category: Administrative and Professional
Department: Student Affairs
Locations: Springfield, MA
Posted: Oct 10, 2023
Closes: Open Until Filled
Type: Full-time
Position ID: 168543
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About Springfield Technical Community College :

Located on 35 acres of the Springfield Armory National Historic Site and founded in 1967, Springfield Technical Community College is a major resource for the economic vitality of Western Massachusetts. As the only technical community college in Massachusetts, STCC offers a variety of career programs unequalled in the state. Digital Multimedia, IT Security, Nursing, Robotics, Sonography, Mechanical Engineering Technology (Advance Manufacturing) and dozens of other career programs produce potential employees each year. STCC's highly-regarded transfer programs in Business, Engineering, Liberal Arts, Science and Technology continue to provide the most economical option for students pursuing a four-year degree. With an annual enrollment of over 6,500, evening, weekend and online students, STCC is a vibrant campus rich in diversity and justifiably proud of our designation as a Hispanic Serving Institution. Respect, is one of the Core Values of the College and we strive to nurture mutual respect among faculty, staff and students. With respect, we embrace differences to create an inclusive environment for all. Together, we support students as they transform their lives through intellectual, cultural, and economic engagement while becoming thoughtful, committed and socially responsible graduates.

Job Description:

Reporting to the Dean of Enrollment, Retention & Completion, the Director of Career Readiness and Job Placement ("Director") is responsible for all aspects of building and maintaining a proactive and innovative Career Services program focused on student success, equitable access and collaboration. In this role, the Director provides leadership in support of career readiness and job placement of all students with a specific focus on underrepresented students. The Director collaborates and works closely with internal and external stakeholders to prepare students to successfully transition into the workforce, and deliver creative, inclusive, and engaging events whereby students will increase their professional networks and career competencies.

The Director is a pivotal and highly visible individual, working closely and collaboratively with cross-campus partners, employers, and others to provide a student-driven approach to career education that challenges systemic inequities, fosters inclusive relationships and creates unbiased opportunities for contributions through ideas, words, and actions that uphold the principles of STCC mission to help all of our students succeed.

Duties and Responsibilities:

  • Develop and implement a comprehensive and diverse career readiness and job placement program for students and alumni to increase career outcomes and student success post-graduation for underrepresented students.
  • Establish strategic direction for services delivery, and programming that reflect the ever-changing interests and needs of students and the employers who recruit them in a competitive global job market.
  • Plan and expand programs to ensure the quality of skills in career decision-making and self-marketing strategies, including; job searching, networking, resume and cover letter prep, interview techniques, and employment assessment
  • Establish proactive and effective liaison relationships with, but not limited to, Admissions, Advising, TRIO, Center for Access Services, MILE, Lead, Student Financial Services, Workforce Development, etc. to provide access to job and internship placement.
  • Develop and implement career readiness workshops (job search strategies, creating a resume, cover letters, and interview preparation etc.)
  • Plan, coordinate, and host events, including: career fairs, graduate fairs, employers meet and greet and career panels
  • Utilize occupational and labor market data and information, obtain relevant job market trends and requirements for a variety of occupations and translate this information into departmental strategies.
  • Establish a robust employer engagement strategy for career development, and employment opportunities based on market trends
  • Increase engagement of new employers aligned with the goals of the college as well as the competencies and interests of students.
  • Cultivate relationships, and communicate with employers and community agencies regarding job placement opportunities
  • Create a comprehensive employer database and networking program across professional interests and conducts follow-up surveys with employers and student
  • Conducts and/or participates in on or off-campus career fairs, workshops, chamber of commerce and special events
  • Interviews and assesses students for employment readiness/career interests.
  • Make data-driven decisions that align with strategy and goals.
  • Manages a schedule of external activity to ensure a continuous pipeline of support and partnerships for the college
  • Oversee and help develop the promotional and educational materials, training manuals, and/or marketing materials for the program.
  • Ensure compliance with state regulations and coordinate with appropriate individuals and departments to meet institutional reporting requirements.
  • Participates in meetings, college committees and professional development activities as assigned
  • Performs other duties and responsibilities related to those listed above, which do not alter the basic level of the position.


  • Master's degree in higher education, counseling, career development or another closely related field; 5 years of progressive leadership experience and/or training involving career development, job placement, organizational leadership, or an equivalent combination of education, training, and experience.
  • The ability to develop and implement innovative career readiness and job placement opportunities informed by national best practices related to community college student need.
  • Ability to build rapport and maintain effective, collaborative working relationships with students, internal and external colleagues, and constituents.
  • In-depth knowledge of standards and best practices related to access and delivery of career readiness and job placement services.
  • Strong written and oral communication, interpersonal, time-management, prioritization, and organizational skills.
  • Proficiency in computer applications and higher education data software systems, including Gmail, Google Meeting, Zoom, and Microsoft Word and Excel.
  • Experience with public speaking, presentations, workshops/seminars, and/or training design and facilitation in an educational setting.
  • Demonstrated ability to maintain confidentiality and adhere to FERPA regulations.

Preferred Qualifications:

  • Master's degree in education, higher education, counseling, social work, psychology, or closely related field.
  • Experience with Ellucian Colleague UI (Datatel), Ellucian Recruit (CRM), Qualtrics, Parchment, Image Now, ARIES
  • Experience working with and supporting a culturally diverse student population and a demonstrated commitment to equity.


Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.


Works in an office setting. Tasks require the ability to exert light physical effort in sedentary to light work. Must be able to remain in a stationary position 50% of the time. The individual needs to move about inside the office to access office machinery. Constantly operates a computer and other equipment, i.e., a copier. This person frequently communicates with students, faculty, and staff. Must be able to exchange accurate information in these situations.

Additional Information:

Salary:  $65,000-$70,000 annually.  
Benefits:  Yes.  37.5 hours per week Monday-Friday.  Requires flexibility to work occasional evenings and/or weekends as demand dictates.
Union:  Non-Unit Professional (NUP)
Grant Funded:  No
Closing Date: Open Until Filled 

All candidates must have legal authorization to work in the United States. Springfield Technical Community College is not sponsoring H1B Visa.


Candidates for employment should be aware that all STCC employees are required to complete Information Awareness Security Training within thirty days of their orientation date and annually thereafter.

Application Instructions:

All available positions are located at: which applicants must apply online by submitting a cover letter**, resume and three (3) professional references.  

**Cover letter must demonstrate how your education and experience qualifies you for this position.


STCC conducts a pre-employment screening. Initial and continued employment is dependent upon meeting National Background Check, Criminal Offender Record Information (CORI) and/or Sex Offender Registry Information (SORI) check and if applicable, Physical and Alcohol/Drug Testing requirements. Screening also includes verification of academic credentials, licenses, certifications, and/or verification of work history. Finalist(s) for this position will be subject to a pre-employment screening as a condition of employment.


Springfield Technical Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's for Affirmative Action and/or Title IX Coordinator, Kathryn C. Senie, Ed.D, J.D. at 413.755.5642 or via email at, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Springfield Technical Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.  


STCC's personnel and academic decisions, programs and policies are formulated and conducted in a manner, which will ensure equal access for all people and prevent discrimination. As part of this effort, a College will ensure that employment and academic decisions, programs and policies will be based solely on the individual eligibility, merit or fitness of applicants, employees and students without regard to race, color, creed, religion, national origin, age, disability, sex, marital status, military service, gender identity, genetic information, sexual orientation or political or union affiliation.



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