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Customer Ops Specialist-Order to Cash
Commercial and Retail
Job Family Group:
September 13, 2023
Posting Start Date:
Downstream and Renewables
• Performs tasks according to instructions that provide some space for own interpretation. Solutions for deviations are taught.
• Shares information and answers standard questions and some complex questions; generally explains rules and procedures
• Identifies shortcomings in current processes, systems and procedures within assigned unit.
• Activities are carried out within a standardised and routine context.
This job profile contains generic information and does not describe individual positions or required job competencies. Grading decisions will also depend on other factor
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