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Logistics Operation Lead

Shell

Shell

Operations
Marunouchi, Chiyoda, Tokyo 100-0005, Japan
Posted on Wednesday, September 20, 2023
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Tokyo, Japan


Job Family Group:

Downstream Supply Chain


Worker Type:

Regular


Posting Start Date:


Business unit:

Downstream


Experience Level:

Experienced Professionals


Job Description:

Roles and Responsibilities (% indicates percentage of operations)


・Considering the management/improvement of logistics management/performance KPI (20%)
⇒ Adjustment with logistics companies and other related parties and management of performance-related KPI in order to resolve daily logistics companies' issues
・Deposit base management (including secondary bases) (20%)
⇒ Supervisor of the Depository Kichi Officer
・GSAP control (10%)
⇒ Adjustment with GSAP system when problems arise
・SROS employee business administration (20%)
⇒ Daily work progress and error data correction check
・Responding to Complaints from Customers (10%)
⇒ Contact distribution companies and other related parties to investigate and improve complaints and take measures to prevent recurrence.
・Expense budget management (10%)
⇒ Budget management of logistics costs
・Implementation of internal and external application procedures (10%)
⇒ Create of internal ringi forms and procedures, and documents based on requests from external customers

Skills and Qualifications
・Basic knowledge of lubricating oil products
・Basic logistics-related knowledge
・General Bookkeeping (Calculation) Knowledge (Excel Basic Operation, Analytical Ability, Flow of Billing, Acceptable with Understanding of Costs)
・English conversation ability (TOEIC800) to communicate with overseas-related parties

・People with negotiating skills and efficient communication skills that link sales and consignment partners
・Those who are willing to improve their complaints and implement measures to prevent recurrence, and who are creative and ingenious in dealing with them

Market Conditions
With the industrialization of APAC, the Middle East and African region, the market for lubricants is said to reach $165.5 billion worldwide, and is expected to grow in the future.

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Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.
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