Royal Dutch Shell
Information Technology (IT)
Job Family Group:
August 2, 2023
Posting Start Date:
Projects and Technology
Where you fit in
Shell has a passionate commitment to doing things differently. We tackle complexity through a unique, innovative approach that balances human-centred design with an agile technology capability. With a huge variety of potential projects and digital and non-digital products to build across businesses and geographies, this is a design role where you can expect to be challenged to think and do differently. Getting involved at every stage, from discovery and design, executing and optimising, at scale.
You’ll work as part of a global team in the IDT (Information & Digital Technology) organisation as part of Shell Energy Trading. Working collaboratively with product teams, users and business stakeholders, you’ll deliver high-quality solutions which deliver value by solving key problems and simplifying complexity. By joining us you’ll also be joining a global community of designers across Shell’s Trading & Supply business, where we gather to discuss all things design; from design systems and patterns to peer design and critiques.
What’s the role?
We’re looking for an empathetic product designer who thinks holistically to solve complex business problems. You’ll support the Shell Energy business, defining and creating solutions for internal B2B applications. The complexities are both broad and deep, so the ability to solve intricate business problems is critical.
You’ll drive the end-to-end design process through discovery, definition, ideation and delivery. Working closely with users and stakeholders, you’ll gather insights, validate ideas and assumptions and support prioritisation where necessary. You’ll leverage insights to generate concepts, develop prototypes and test them with users, and collaborate with developers to convey designs effectively and ensure they are correctly implemented.
You'll also be responsible for ownership of the product; liaising with users and the business, running demos, determining priorities and directing the team accordingly.
What we need from you
We are keen to hear from the candidates with below skill set:
Senior designer with a strong background in designing for data-heavy B2B applications
Bachelor’s Degree in human-centred design or similar field of study
Strategic approach to problem-solving and ability to think beyond the screen
Ability to work across the product lifecycle, from research and user insights through to validation, ideation, testing and delivery
Strong portfolio showcasing a range of case studies that demonstrate your abilities throughout the entire the design process
High degree of professional competency with Figma, and ability to work with design system components and patterns
Solid understanding of usability and accessibility standards including Web Content Accessibility Guidelines (WCAG) and ISO 9241
Able to take responsibility for tasks, drive progress and see them through
Experience in facilitation of design workshops with a variety of users and stakeholders, such as problem framing, jobs to be done, card sorting, etc.
Experience planning and conducting user research, usability testing, surfacing insights and leveraging these in future iterations
Produce wireframes, UX flows, customer journey maps, interactions and low and high-fidelity prototypes
Start-up mentality with experience of practical execution in an agile environment
Able to work constructively with stakeholders and business analysts to clarify business problems
Pragmatic and adaptable; able to be considerate of business requirements and reconcile these with user needs
Demonstrable analytical skills and ability to learn, comprehend and improve intricate business processes
Able to communicate designs effectively to developers and to the wider team and write design acceptance criteria
Working experience in a business environment is preferable
Working experience in the energy trading business is desirable
Experience on both the agency and client side is ideal
Shell started operations in the United Kingdom more than 110 years ago. Since then, we have grown into a leading innovative Oil & Energy company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit, and innovation will thrive. Shell has a key role to play in helping meet the UK’s growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.
An innovative place to work
There’s never been a more exciting time to work at Shell.
Join us and you’ll be adding your talent and imagination to a business with the ambition to shape the future – whether by investing in oil, gas and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.
An inclusive place to work
To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment – one where you can express your ideas, extend your skills, and reach your potential.
We’re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we’ll take it from there.
We’re closing the gender gap – whether that’s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
We’re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.
A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.
We’re huge advocates for career development. We’ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.